Mail Order News (Noose?)

Millions of Americans are now being forced to obtain their medications from a mail-order pharmacy in a far-away state. We believe patients should have that choice, but it should be their choice, not the choice of their employer or insurance company. We encounter daily reports of problems with errors, degraded drugs due to improper storage temperature, counterfeit drugs, delays in shipping, and on and on. We also hear the desperate pleas from patients who have not received their mail order drugs, asking if harm will occur if they don't receive them in time. Others have brought in vials of insulin with little white flecks floating in the unopened vial. We will detail some of those incidents on this page, not in an accusatory nature, but with the goal of alerting patients and employers alike of problems that have occurred in the past and will likely occur again. If you have a mail-order experience you'd like to share (anonymously), please e-mail us

 

Anthrax Scare Slows Delivery of Mail Order

Some residents of the Washington, D.C. area reported delays in receiving their mail order prescriptions, according to the Washington Post. Postal officials closed the area's main postal facility after the presence of anthrax was detected in October. Advance PCS, one of the country's largest providers of mail order prescriptions is encouraging people to submit refill orders 30(!) days in advance. This is supposed to be more efficient than visiting your local pharmacy?

 

Profound Hypoglycemia in Mail Order Pharmacy Customer

A 64-year old male admitted to the hospital due to low blood sugar (50mg/dl) was found to have been dispensed glipizide (a drug that lowers blood sugar in diabetics) from his mail-order source intended for a different patient. Since he did not have face-to-face access to his pharmacist, he did not question the prescription since the appearance of his generic prescriptions often changed.

16-year Old Boy Gets Prozac in Mail

A 16-year boy was among soutnern Florida residents who received unsolicited samples of the antidepressant drug Prozac in the mail. "I was livid," said the boy's mother. "My son knew enough not to take it but what about other kids?" The samples were sent from a national pharmacy chain in cooperation with the drug manufacturer.

 

 
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